P.F. Chang’s (Richmond)
Sunday, December 10th, 2006Saturday evening I had dinner at the Stony Point Shopping Center’s PF Chang’s, a very popular Chinese restaurant chain. I love the interior and the drama inspired by the absence of light and stone sculptures.
What I hate are the waits… I hate waiting for dinner, it’s always crowded. Yet, I did this time, and I was once again affirmed in my previous ideas about this restaurant.
Service this time, once seated was good, until the end. I suffered because a large table of 6 behind me expected all separate checks. Problems with these checks ensued, and the delay was palpable. Only one refill on a soda in a two course meal was a bit pathetic, too.
The food was tasty. Especially so the orange-peel beef. Be prepared, however, to order a vegetable side dish. Many dishes don’t come “complete” with vegetables. I like being able to get brown rice here, it’s better for me (and you).
The new Sichuan menu was spicy as all heck. I ordered the appetizer of wontons that were good, flavorful, but way too spicy. One thing I have to proffer Chang’s—they’re not afraid to spice things up.
In total, some good points; nice atmosphere, reasonable service during the meal. The rough edges are the same ones I’d seen before… over-spiced dishes, and pockets of disappointment with service.
Since this review in May, 2006, a subsequent visit resulted in even longer waits. Service quality here needs serious attention. We are demoting its rating.

